Refund Policy


Select a specific reason for your cancellation. Most common one is listed in the Reason for Refund section.

After selecting a specific reason to claim Guru Game Refund, you will be on a page where you have to click on on “I’d like to request a refund” It the Chips is purchased within 2 weeks and not played it is eligible for a refund. Select the Refund Method.You can choose the Credit ,Debit card or Paytm account you used for the payment. After you initiate a refund application, our staff will review your refund application within 1-3 business day.If there are no problems, your application will be approved.

The amount will be transferred with 7 days after approval. Check your email for a confirmation message.

There could be delays due to the time required for verification and completing the withdrawal transaction. This includes National and Bank Holidays or disruptions of service. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account.

So this is how refund the process is extremely simple and straight forward. IF you have any questions, You can contact us for the issue.